GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar recaps several electric vehicle topics. (Fig. 8) Fig. 8 […]

December 21, 2023
December Service Newsletter from the Experts at GM TAC

December Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the December GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

December 21, 2023
DCBS Warranty Requirement Deadline Extended

DCBS Warranty Requirement Deadline Extended

GM has extended the use of the EL-50313 Midtronics GR8 Battery Tester/Charger for battery charging and diagnosing 12V batteries under warranty to the end of September 2024. Beginning October 1, […]

December 21, 2023
Window Indexing After Loss of Vehicle Power

Window Indexing After Loss of Vehicle Power

When opening the doors with the side windows fully closed on all HUMMER EV models, window indexing automatically lowers the window a small amount. Once the door is closed, the […]

December 21, 2023
Transmission Park Lock Position Sensor Measurement

Transmission Park Lock Position Sensor Measurement

Some 2020-2024 Corvettes may have a no start condition or the vehicle may not shut down. In some cases, these conditions may lead to a drained battery. There also may […]

December 21, 2023
2024 Blazer EV Shows Off New Technology

2024 Blazer EV Shows Off New Technology

The 2024 Blazer EV is the latest addition to the GM electric vehicle lineup that is athletic and aggressive in both styling and performance. But it also features some exciting […]

December 15, 2023
Diagnose Non-GM Vehicles with the TechPRO Professional Aftermarket Diagnostic App

Diagnose Non-GM Vehicles with the TechPRO Professional Aftermarket Diagnostic App

The MAHLE TechPRO Professional Aftermarket Diagnostics application (Fig. 9) was recently introduced by GM Customer Care and Aftersales to help U.S. dealerships with diagnosing non-GM vehicles. The diagnostic app provides […]

December 15, 2023
HUMMER EV 37-Inch Tires Calibration

HUMMER EV 37-Inch Tires Calibration

HUMMER EV trucks feature standard 35-inch tires that are specially engineered to deliver outstanding traction and towering ground clearance. (Fig. 12) In addition, the pickup can fit tires up to […]

December 15, 2023
Side Obstacle Detection Module Installation

Side Obstacle Detection Module Installation

The Rear Cross Traffic Alert and/or Side Blind Zone Alert system (Fig. 14) on some 2021-2023 Tahoe, Suburban, Yukon and Escalade models may not detect certain vehicles. A “system unavailable” […]

December 15, 2023
6-Speed Automatic Transmission Oil Filter and Seal Now Available Individually

6-Speed Automatic Transmission Oil Filter and Seal Now Available Individually

A change has been made to the Transmission Oil Filter and Seal Kit (part number 24236933) (Fig. 18) for the 6L50 (RPO MYB), 6L80 (RPO MYC) and 6L90 (RPO MYD) […]

December 15, 2023
Wheel Drive Shaft Damage

Wheel Drive Shaft Damage

Damage to the wheel drive shaft threads (Fig. 1 and 2) may occur if power tools are used to remove the wheel drive shaft nut on some 2021-2023 XT5, XT6, […]

November 29, 2023
Shift Concerns on 8-Speed Transmissions

Shift Concerns on 8-Speed Transmissions

The 8-speed automatic transmissions (RPO M5N, MNU, M5U, M5X, MHA, M5T, MQE, MQD) in some 2015-2018 Corvette; 2015-2020 Escalade, Yukon; 2015-2023 Silverado 1500, Sierra 1500; 2016-2018 CTS; 2016-2019 ATS, CTS; […]

November 29, 2023
Loose Connection at Connector X175

Loose Connection at Connector X175

A number of powertrain DTCs may be set along with an illuminated Check Engine MIL on some 2023-2024 Colorado, Canyon; 2024 Silverado 1500 and Sierra 1500 models equipped with the […]

November 29, 2023
November Service Newsletter from the Experts at GM TAC

November Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the November GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

November 29, 2023
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar takes a look at the new 2024 Corvette E-Ray. […]

November 29, 2023
2024 Mark of Excellence Program Enrollment Extended

2024 Mark of Excellence Program Enrollment Extended

The Mark of Excellence program (U.S.) recognizes the achievements, professionalism, and commitment of GM dealership personnel, including those in the service department. Service technicians enrolled in the 2024 program who […]

November 20, 2023
12-Volt Battery Service in EVs

12-Volt Battery Service in EVs

GM Electric Vehicles (EV), such as the LYRIQ, Blazer EV and Silverado EV, are equipped with a high-voltage battery system for vehicle propulsion and a 12V battery system that is […]

November 20, 2023
Front Fascia and Headlamp Adjustment

Front Fascia and Headlamp Adjustment

The paint may have chipped or peeled on the front fascia or fender-to-fascia body seam on some 2020-2024 Corvettes. (Fig. 9) The paint chip may be due to the headlamp […]

November 20, 2023
October Service Newsletter from the Experts at GM TAC

October Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the October GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

October 30, 2023
Inoperative Front Heated Seat Switch Indicator Lights

Inoperative Front Heated Seat Switch Indicator Lights

It may appear that the front heated seats do not turn on in some 2023-2024 Silverado and Sierra trucks. When a front heated seat is turned on, any combination of […]

October 30, 2023