Power Hood Closure Conditions

Power Hood Closure Conditions

The power hood (RPO AHV) (Fig. 1) on some 2022-2025 HUMMER; 2024-2026 Silverado EV, Sierra EV; and 2025-2026 ESCALADE IQ models may not close or cinch shut properly. There may […]

July 23, 2025
Diesel Engine Oil Cooler Seal Leak

Diesel Engine Oil Cooler Seal Leak

Some 2024-2026 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD trucks equipped with the 6.6L Duramax diesel engine (RPO L5P) may have an engine oil leak. In many cases, the oil leak may […]

July 23, 2025
Check Grounds for No Start Condition

Check Grounds for No Start Condition

There may be a no start condition on some 2025-2026 Equinox and Terrain models. In addition, the starter may click and there may be several DTCs set in the Engine […]

July 23, 2025
Battery Cable Clamp Alignment Results in Low Voltage

Battery Cable Clamp Alignment Results in Low Voltage

Some 2023-2025 Colorado and Canyon models may have a no start condition, a possible dead battery and multiple messages displayed on the Driver Information Center. There also may be several […]

July 23, 2025
Upper Body Auxiliary Lamp Connection

Upper Body Auxiliary Lamp Connection

The left or right rear upper body auxiliary lamp (Fig. 11) may not illuminate on some 2025-2026 ESCALADE IQ and ESCALADE IQL models. The upper body auxiliary lamp connector may […]

July 23, 2025
Anti-Chip Coating Appearance on Full-Size Trucks

Anti-Chip Coating Appearance on Full-Size Trucks

All 2018-2026 Silverado 1500, Sierra 1500; and 2019-2026 Silverado 2500HD/3500HD and Sierra 2500HD/3500HD trucks have stone guard protection applied to the lower painted surfaces that provides added defense against stone […]

July 23, 2025
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM-certified repairs. This month the seminar covers installing the accessory puddle lamps on the ESCALADE […]

July 23, 2025
OneCRM and Dealer Case Management System Migration

OneCRM and Dealer Case Management System Migration

GM dealer support teams, including TAC, TCSC, DBC and others, will be going through training for the new flagship case management system OneCRM on July 7–18. We apologize for any […]

July 14, 2025
Prelube Procedure Required Before Drive Belt Installation During Engine Replacement

Prelube Procedure Required Before Drive Belt Installation During Engine Replacement

If the engine for a GM model needs to be replaced with a new engine or has to be overhauled, be sure to perform the Engine Prelubing procedure as part […]

June 30, 2025
New GM STC Program Guide Goes Digital, Offers Easy Navigation to the Latest Training Information

New GM STC Program Guide Goes Digital, Offers Easy Navigation to the Latest Training Information

The new GM Service Technical College (STC) Program Guide (formally the GM STC Course Catalog) is now available on gmstc.com. The new guide has been restructured as a website to […]

June 30, 2025
Identify Parts Before Shipping to the WPC

Identify Parts Before Shipping to the WPC

Returning parts to the Warranty Parts Center (WPC) helps GM engineers, suppliers and others quality management personnel better understand and quickly resolve product issues. Technicians can help in identifying an […]

June 30, 2025
Follow the Links - Check Service Information for All the Details on Every Repair

Follow the Links – Check Service Information for All the Details on Every Repair

The GM Service Information (SI) provides the latest, most complete information available to diagnose and repair GM vehicles. The Service Information is updated regularly and includes important specifications for different […]

June 27, 2025
Performing the Long Range Radar Sensor Module Learn Procedure

Performing the Long Range Radar Sensor Module Learn Procedure

After replacing, or removing and reinstalling, the B233B Forward Range Radar Sensor on the 2024-2025 Acadia, Traverse; and 2025 Enclave, the sensor module alignment must be calibrated by performing the […]

June 27, 2025
Enclave Front License Plate Bracket Installation

Enclave Front License Plate Bracket Installation

Installation of the front license plate bracket on 2025-2026 Enclave models requires using a short drill bit to avoid damage behind the front fascia. Using a longer drill bit while […]

June 27, 2025
June Service Newsletter from the Experts at GM TAC

June Service Newsletter from the Experts at GM TAC

The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the June GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]

June 27, 2025
SPS Events Soon to Require Hard-Wired Connection to MDI 2

SPS Events Soon to Require Hard-Wired Connection to MDI 2

As Service Programming System (SPS) events become larger in size and more frequent for all GM models, it’s important to ensure the most reliable connection method to the MDI 2. […]

June 17, 2025