The 10L80 10-speed automatic transmission (RPO MHS, MQC) available on the new 2022 Silverado 1500 and Sierra 1500 features the Electronic Transmission Range Select (ETRS) system, which electronically shifts the […]
The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]
The national rollout (U.S.) of the Service Advisor Vehicle Interface (SAVI) – GM’s new service lane productivity and vehicle data documentation system – kicked off in April. Service Workbench Pro […]
In order to accurately diagnose a battery’s state of health from a vehicle in for service or that is part of the dealership’s inventory, the EL-52800 Diagnostic Charge Battery Station […]
Some 2011-2016 Cruze; 2012-2020 Sonic; 2013-2022 Encore and Trax models equipped with the 1.4L engine (RPO LUV) may experience several performance conditions, including loss of power, and an illuminated Check […]
Prior to replacing the Diesel Exhaust Fluid (DEF) tank on some 2020-2021 Silverado and Sierra models and 2022 Silverado 1500 LTD and Sierra 1500 Limited models, equipped with the 3.0L […]
The tailgate latch handle may become disengaged from the tailgate (Fig. 11) on some 2019-2021 Silverado 1500, Sierra 1500; 2022 Silverado 1500 LTD, Sierra 1500 Limited; and 2022 Silverado 1500 […]
The latest diagnostic assistance from the professionals at the GM Technical Assistance Center is now available in the April GM Technical Assistance Center (TAC) Newsletter. It covers a number of […]
The Active Fuel Injector Tester (AFIT), essential tool CH-47976, is designed to test fuel injectors on port and direct injected engines going back to the 1996 model year. As new […]
A strong odor may be noticed coming from the HVAC vents on some 2020-2022 Equinox and Terrain models when the air conditioning is on. (Fig. 5) The odor may be […]
An abnormal engine tapping sound may be heard on some 2019-2022 Silverado and Sierra models equipped with the 2.7L engine (RPO L3B). The sound may be heard from the cam […]
Some 2020-2022 Corvette Convertible models may have a power folding top that may not open. DTC B19E1 (Hard Top Stowed Signal) may be set. If the folding top will not […]
The new TechLink Engine Oil Capacities chart for the 2022 model year is now available under the Reference Chart menu. The chart includes engine, RPO, specifications (liters and quarts), oil […]
Many GM performance models are equipped with three-season performance tires, commonly referred to as “summer tires.” (Fig. 1) These high-performance tires have a special tread and compound that are optimized […]
There may be a brake fluid leak at the center of some 2018-2019 Express and Savana vans. There also may be a tapping or knocking sound heard during turns. These […]
A shudder or surge may be felt when driving at a steady speed on some 2014-2022 Corvette, Silverado, Sierra; 2015-2022 Tahoe, Suburban, Yukon, Escalade; 2016-2022 Camaro; 2020-2022 Silverado HD, Sierra […]
Water Leak on Front Passenger Floor
Power Lines Affecting Electrical System of Upfitted Vehicles
Search TAC Resolutions in CX Connect
GM Service Know-How Emerging Issues
Inoperative Sunroof Due to Air Deflector Clips
Headlamp Cooling Fan Humming Sound
September Service Newsletter from the Experts at GM TAC
Faster Case Response Times in CX Connect
Ground Fault at the Transmission Case
Sunshade Lamp Supply Circuit Draw
Transmission Park Lock Valve Parts Released
Automatic Transmission Fluid Appearance and ColorDCA-8000
Troubleshooting
Guide
TAC Newsletter October 2025
TAC Newsletter September 2025
Techline Connect Tips November 2024
CX Connect Case Creation Help + Tips and Tricks
The latest Original Equipment (OE) Battery Ratings chart for the 2026 model year is now available under the Reference Charts menu for use when testing OE batteries. (Fig. 5) […]
The latest GM Dealer Infrastructure & Security Guidelines (DISG) have been updated with recommended firewall exceptions for Techline Connect applications. (Fig. 1) The following exception has been added and needs […]
Take a detailed look at a wide range of innovative features and advanced systems found on GM vehicles to gain a better understanding of proper operation. Each short video reviews how a feature works, highlights operating tips and shows ways to customize settings, if applicable.
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