GDS2 Core Software Update Increases Efficiency

GDS2 Core Software Update Increases Efficiency

The latest update to the GDS2 core software (Version 21.3.06900) in TIS2Web recently released includes changes for Diagnostics over Internet Protocol (DoIP) diagnostics, new messaging for MDI 2/MDI usage on […]

March 31, 2020
All-New Buick Encore GX Arrives

All-New Buick Encore GX Arrives

The all-new 2020 Buick Encore GX (Fig. 1) is a crossover sport utility vehicle designed and manufactured globally and sold worldwide. It slots in the Buick lineup between the smaller […]

March 19, 2020
New 3-Cylinder Engines Drive Buick Encore GX

New 3-Cylinder Engines Drive Buick Encore GX

The all-new 2020 Buick Encore GX (Fig. 10) features two new, fuel efficient, turbocharged 3-cylinder engines mated to either a continuously variable transmission (CVT) or a Hydra-Matic 9-speed automatic transmission. […]

March 19, 2020
Servicing Check Engine Light Conditions on 2020 Models

Servicing Check Engine Light Conditions on 2020 Models

GM requires that technicians document the causal Diagnostic Trouble Code (DTC) that leads them to a vehicle warranty repair. The DTC is to be documented in the “Cause Comments” section […]

March 19, 2020
Technicians Go Big to Get Multi-Panel Views in Techline Connect

Technicians Go Big to Get Multi-Panel Views in Techline Connect

Techline Connect (TLC) is GM’s latest tool to bring diagnostic information and vehicle data to technicians in one easy-to-use application. With all the information that is available through TLC, the […]

March 19, 2020
New Software Release for GE-50300-A A/C Machine Updates Leak Testing Feature

New Software Release for GE-50300-A A/C Machine Updates Leak Testing Feature

New updated software for the GE-50300-A R1234yf A/C Machine (Fig. 25) is now available to be downloaded through the Special Tools and Software Updates app in GM GlobalConnect. The software […]

March 19, 2020
Water Intrusion at Rear Electrical Connector

Water Intrusion at Rear Electrical Connector

A Service Park Assist message may be displayed on the Driver Information Center or the power liftgate may not be operating on some 2017-2020 Acadia and 2019-2020 Blazer models. The […]

March 19, 2020
Wind Noise from the Front of the Vehicle

Wind Noise from the Front of the Vehicle

The 2020 Sierra 2500HD/3500HD may have a whistling sound coming from the front of the vehicle while driving. (Fig. 29) The intermittent sound is most commonly heard when the vehicle […]

March 19, 2020
New GM ToolNet Release Date Announced

New GM ToolNet Release Date Announced

GM ToolNet, the new asset management application to help GM dealerships in organizing and managing their special service tools inventory, will be launched April 14, 2020. Developed by Bosch Corporation, […]

March 19, 2020
GM Service Know-How Emerging Issues

GM Service Know-How Emerging Issues

The monthly GM Service Know-How Emerging Issues seminars provide service/technical information on current issues and GM certified repairs. The latest service topics from GM Brand Quality and Engineering covered in […]

March 19, 2020
Use the Pre-Repair Authorization Process for Quick Warranty Approval

Use the Pre-Repair Authorization Process for Quick Warranty Approval

Warranty replacement of wheels, seat covers and cushions, outside mirror assemblies, steering wheels, and interior door trim requires GM pre-authorization before repairs are made (U.S.). The Pre-Repair Authorization (PRA) process […]

February 27, 2020
Special Tools Software Update Download Process

Special Tools Software Update Download Process

The Active Fuel Injector Tester (AFIT), R1234yf A/C Machine, Pico Scope NVH Tool, and TPMS and RF Tool are just a few of the special service tools that require occasional […]

February 27, 2020
Torque Converter Fluid Seal Leak

Torque Converter Fluid Seal Leak

Fluid may be noticed leaking from the front of some 2019 XTS, Impala and Acadia models equipped with the 6T70, 6T75 or 6T80 automatic transmission (RPO MHM, M7U, M7W, M7V). […]

February 27, 2020
Flex Plate and Starter Motor Damage

Flex Plate and Starter Motor Damage

Some 2019-2020 Blazer, Impala and Acadia models equipped with the 2.5L 4-cylinder engine (RPO LCV) and 2019-2020 Equinox and Terrain models equipped with the 2.0L 4-cylinder engine (RPO LTG) may […]

February 27, 2020
Loss of Audio or Abnormal Speaker Operation

Loss of Audio or Abnormal Speaker Operation

There may be several audio conditions, including loss of audio, loss of chime, loss of turn signal indicator sound, low or no audio from a speaker channel, or abnormal speaker […]

February 27, 2020
Safety Alert Seat Lane Departure Warning Inoperative

Safety Alert Seat Lane Departure Warning Inoperative

Some 2016-2019 Envision models may have a Service Driver Assist message displayed on the Driver Information Center along with an inoperative Lane Departure Warning actuator in the Safety Alert Seat […]

February 27, 2020
Vehicle Systems Work Together to Deliver Trailering App Functionality

Vehicle Systems Work Together to Deliver Trailering App Functionality

The Advanced Trailering System available on the 2019-2020 Silverado 1500 and 2020 Silverado HD (Fig. 18) and the ProGrade Trailering System available on the 2019-2020 Sierra 1500 and 2020 Sierra […]

February 27, 2020
Trailering App Trailer Connection and Lighting Diagnosis Update

Trailering App Trailer Connection and Lighting Diagnosis Update

The new trailering app (RPO U1D) (Fig. 23) available on the 2019-2020 Silverado 1500 and Sierra 1500 and the 2020 Silverado HD and Sierra HD uses the K68 Trailer Lighting […]

February 27, 2020
Easier-to-Use Service Information Consolidates Information and Reduces Links

Easier-to-Use Service Information Consolidates Information and Reduces Links

Technicians using the GM Service Information (SI) will soon find updated Removal/Installation and Replacement procedures (Fig. 1) with more detailed steps and fewer procedure links to other SI documents. The […]

February 13, 2020
MDI 2 Required for Next Generation Digital Vehicle Platform

MDI 2 Required for Next Generation Digital Vehicle Platform

The Next Generation Digital Vehicle Platform, GM’s all-new electronic platform that will power the next generation of GM models and systems, including electric vehicles, active safety systems, infotainment systems, and […]

February 13, 2020