Unable to Complete System Calibration for Trailering Features

There may be some difficulty in setting up several trailering features on some 2024 Silverado 1500, Silverado 2500/3500, Sierra 1500 and Sierra 2500/3500 models equipped with the Surround Vision Cameras (RPO UV2) and Trailer Camera Provisions (RPO TRG). (Fig. 1) When setting up the transparent trailer, jack knife alert, trailer length indicator, biasing view, rear trailer guidelines or articulation angle indicator, the system will not calibrate. These conditions may be caused by a software issue with the Video Processing Module.


Fig. 1


Normal valid trailer height inputs can range between 0.39 inches (1 cm) up to 177.1 inches (450 cm), but with the current software, any trailer height input that is 119 inches (303 cm) or greater will cause the system not to calibrate.

Engineering is working on new software for the Video Processing Module. Do not replace any parts for this condition.

To enable the system to calibrate if the trailer height is 119 inches (303 cm) or greater, change the height input to 118 inches (299 cm) when setting up the system. With the lower trailer height input, the trailer calibration will complete. There are not any adverse effects by changing the trailer height input to 118 inches (299 cm) and all trailering features will operate properly.

Refer to #PIT6060 for more information.


– Thanks to Jim Will

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