The push to talk button on the steering wheel (Fig. 9) is used to answer an incoming call or activate voice recognition with the infotainment system on some GM models. […]

As a result of technician feedback, GM is implementing a new Diagnostic Time Strategy. This new process is designed to provide adequate time for technicians to diagnose the most difficult […]

The latest update to the GM Global Electronic Parts Catalog (EPC) includes several new features that make it easier to find the right parts, including new compliance alerts, better alignment […]

The most powerful and fastest production Corvette ever made. (Fig. 1) That’s the 2019 ZR1, with its hand-assembled 6.2L supercharged V8 engine (RPO LT5) producing 755 horsepower and 715 lb.-ft. […]

Due to the size of the aerodynamic components, or ground effects — front fascia splitter, rocker moldings, rear spoiler, etc. — on the 2019 Corvette ZR1 (Fig. 10) as well […]

Starting with the 2019 model year, all Buick, Chevrolet and GMC models — excluding 2019 Silverado legacy models; Sierra legacy models; and Express and Savana models — with a keyed […]

10218.07V – Emerging Issues (U.S.) July 12, 2018   The latest service topics from GM Brand Quality and Engineering are covered, including how labor times are calculated (Fig. 23) and […]

The 2018 Service Technician Satisfaction Survey is taking place now and technicians at all GM dealerships in the U.S. and Canada are encouraged to participate. GM and other automotive manufacturers […]

The all-new 2019 Silverado 1500 and Sierra 1500 trucks will be arriving at dealerships soon. These new trucks feature a fully boxed steel frame that is 88 lbs. (40 kg) […]

For the 2019 model year, Chevrolet and GMC will introduce all-new Silverado 1500 and Sierra 1500 full-size trucks. These light-duty trucks will build upon the traditions of previous Silverado and […]

Some 2011-2019 Silverado 2500/3500 and Sierra 2500/3500 models may have a shudder, bounce or bucking condition from the rear of the truck while braking when towing a gooseneck (Fig. 2) […]

The sliding compartment door latch on the floor center console may be damaged and the door may not open on some 2015-2018 Escalade models. (Fig. 5) Fig. 5 The sliding […]

The driver’s or front passenger’s seat cushion cover may not be installed correctly, resulting in the seatback appearing to lean or be turned forward on some 2015-2018 Silverado, Tahoe, Suburban, […]